Refund Policy
Refund Policy
Thank you for shopping at mineaderm.com operated by Axel Global Trading S.R.L.
We offer a 14-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unused or unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate a return, please contact us at axelglobaltradingbe@gmail.com. Please note that returns should be sent to the following address:
Rue de Bois de Breux 116, 4020 Liège, Belgium
If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
For any return-related questions, feel free to contact us at axelglobaltradingbe@gmail.com.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate and correct the issue.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved. If approved, you’ll be automatically refunded via your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at axelglobaltradingbe@gmail.com.
Privacy Policy
This statement outlines the privacy policy of mineaderm.com, operated by Axel Global Trading S.R.L.
During the ordering or membership process, mineaderm.com may request certain personal information from you. Protecting your personal information and maintaining your privacy is our top priority. Therefore, the information you provide will not be used or shared with third parties outside the purposes and conditions specified.
Our site may collect your contact information (such as your name, email address, telephone number, and postal address) through registration forms, order forms, surveys, and contests. This information is used to process orders, deliver products and services, manage your account, provide updates, and fulfill logistic or technical operations via third-party service providers.
Unless otherwise requested, mineaderm.com may send you regular promotional emails. You can opt out or modify your preferences at any time.
All credit card transactions on our website are encrypted using SSL Secure technology to prevent your sensitive data from being accessed by unauthorized parties.
You may request written information, free of charge, regarding what personal data is stored about you. You also have the right to request the correction, blocking, or deletion of your data in accordance with applicable laws.
Your data is securely stored in our firm’s database and may be used to contact you via mail, email, or phone regarding new products, services, or campaigns. We will never share your information with third parties without your consent unless legally required.
Our website may also collect information such as your IP address, operating system, and browser type for analytics purposes.
To unsubscribe from our mailing list, simply click the "Unsubscribe" link at the bottom of any of our emails.